GlobalLogic Recruiting freshers as Content Engineering at Hyderabad

Job Description

Company Name    GlobalLogic
Qualification    Any Graduate
Experience    0 - 2 years
Job Location    Hyderabad
Job Role    Content Engineering
Industry Type    IT-Software / Software Services 
Salary    1,75,000 - 2,25,000 LPA

Job Description:
MEGA WALKIN (Immediate openings) for FRESHERS from 4th to 6th April 2016 (CONTENT ENGINEERING POSITIONS)
Eligibility: Graduation (In any discipline) , pass outs of 2011, 2012, 2013, 2014, 2015

Required Skills:

•     Any Grad/Post Grad with excellent written and verbal communication skills.
•     Creative problem-solving and analysis skills.
•     Good in logical, analytical, reasoning.
•     Attention to detail with the ability to complete a large volume of work quickly.
•     Very comfortable with navigating and using the Internet.
•     Team player with exceptional interpersonal and solution-oriented attitude
•     Smart, energetic, & decision making.

GlobalLogic Selection Process:

1.     Aptitude Test
2.     Technical Interview
3.     HR Interview

Document Required (Original and Photocopies):
    SSC Marksheet
    HSC/Diploma Marksheet
    Graduation & Post Graduation all years’ mark sheets
    Photo ID proof (Pan Card/ Passport / Driving License / College ID)
    2 photographs
    Resume

GlobalLogic Walkin Details:
Walk-in Date: 4th to 6th April 2016
Walk-in Time: 9 AM - 12 PM

Interview Venue:
GLOBALLOGIC TECHNOLOGIES LTD
Plot No 590 A, Phase-1, Road No 31,
Jubilee Hills, Hyderabad,
Telangana 500033.

About The Company:
GlobalLogic is an offshore software R&D services company with a headcount of 8500+ world-wide and has headquarters in McLean, Virginia and San Jose, California. GlobalLogic provides full-life cycle product development services, including software product design, product development, quality assurance, product support and consulting services. The company specializes in telecommunications, wireless products and mobile devices, machine-to-machine, cloud computing, medical devices, digital media, commerce and business technology.

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ADP Walk-in drive for the post of Process Associate Across India

Job Description

Designation BPO Non Voice/ Voice / Semi Voice Process:

The following candidates strictly cannot apply for either of the Opening Below: 

BSC(Computers), BE / B.Tech / MCA / M.Tech / ME Graduates and post graduates cannot apply 

Freshers Job Requirements: 

Any graduates.

Excellent written and verbal communication skills 

Good decision making skills 

Knowledge on Internet Application, MS-Word and MS-Excel will have an added advantage

Extremely service oriented with willingness to learn new things

Willingness to work in late night shifts

Non Voice Process Job requirements:

Any graduates

Must have International Non-Voice experience minimum 4 months to 3 years maximum.

Excellent written and verbal communication skills 

Good decision making skills 

Knowledge on Internet Application, MS-Word and MS-Excel will have an added advantage

Extremely service oriented with willingness to learn new things

Willingness to work in late night shifts

Voice Process Job Requirements:

Any Graduates

Must have 1 to 3 year of experience in International Voice or Semi Voice Process

Excellent written and verbal communication skills

Good analytical skills

Extremely good in service oriented with willingness to learn new things 

Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage 

Willing to work in different time zones/late night shifts

The following candidates Strictly cannot apply for any of the Opening below :

BSC(Computers),BE / B.Tech / MCA / M.Tech / ME Graduates and Post Graduates Cannot apply. 

Note:  If interested to apply then send your CV at bano.moosavi@adp.com & call @ 9985702035.

Desired Profile

Must be a Fresher or Experienced with excellent communication skills.

If experienced then exposure working in international BPO Voice process 

Experience 0 - 3 Years

Industry Type BPO / Call Centre / ITES

Role Associate/Senior Associate -(NonTechnical)

Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations

Education

UG - B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, Communication, English, B.Arch - Architecture, B.B.A - Management, B.Pharma - Pharmacy, BHM - Hotel Management

PG - Post Graduation Not Required

Doctorate - Doctorate Not Required

Compensation: 1,00,000 - 3,00,000 P.A

Location Hyderabad / Secunderabad

Keywords Back Office Operations Communication Skills Verbal Communication Analytical Skills Excellent communication skills international bpo graduates fresher international voice process international voice support

Contact Bano 

ADP Pvt Ltd 

6-3-1091/C/1, Fortune 9 Raj Bhavan Road 

Somajiguda 

Hyderabad,Andhra Pradesh,India 500082

Telephone 9985702035

Email bano.moosavi@adp.com

Website http://www.adp.com

Job Posted 2016-04-01 13:39:33.0

Reference bano.moosavi@adp.com

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CSC Recruitment Drive for freshers as System Analyst at Hyderabad

Job Description

Company Name CSC

Qualification Any Graduate

Experience Freshers

Job Location Hyderabad

Job Role Associate System Analyst

Industry Type IT-Software

Job Description:

• Assists in designing and implementing new methods, procedures, and systems (both automated and manual) to improve the processing and flow of information within the company.
• Assists in developing documentation of the system specifications, including system scripts, system installation procedures, system backup and recovery techniques and system test methods.
• Assists in developing cost/benefit analyses for new proposed program modifications, methods, and procedures.
• Troubleshoots basic network problems; monitors and evaluates system performance. Analyzes, installs and configures applications as needed.
• Establishes basic operational databases, software configuration controls and system interfaces for computer system(s) assigned.
• Assists in maintaining file servers and network access; documents and analyzes system anomalies to ensure optimum equipment performance.
• Prepares systems for operational use and supports operational tests.
• Gathers information from users for analysis of problem areas and prepares elementary feasibility studies.

Qualifications:

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in computer science, management information systems, or related field preferred
• Zero or more years of systems development or systems analysis experience
• Experience working with appropriate programming languages, operating systems, hardware and software
• Experience working with relational databases to facilitate systems analysis

Other Qualifications:

• Personal computer and business solutions software skills
• Analytical and problem solving skills for design, creation and testing of programs
• Communication skills to interact with team members and support personnel
• Interpersonal skills to interact with customers and team members
• Ability to work in a team environment

CSC Selection Process:
Aptitude Test
Technical Interview
HR Interview

Document Required (Original and Photocopies):
SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

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Qualcomm Hiring RF Hardware Design Engineer at Hyderabad

Job Description

The successful candidate will join a hardware design team in Hyderabad working to incorporate new QUALCOMM Ics (RF and baseband) into demonstrator handsets and reference designs. Candidate will be responsible for design activities including preparation and presentation of design reviews, component selection, schematic creation, layout optimization, hardware evaluation and optimization, and data collection. Engineer candidate will be required to provide regular project status updates, work closely with baseband and support engineers, interface with applications engineering, and interact with design engineers in other engineering disciplines including: RF systems, test engineering, digital/analog chip design, software, mechanical, PWB design, and manufacturing. Candidate must also be able to work with internal or external design services groups that will be used to provide CAD, SMT, and manufacturing test resources.

Salary: INR 6,00,000 - 16,00,000 P.A. Qualcomm provides our employees some of the best benefits in the industry. 

Industry: Semiconductors / Electronics

Functional Area: Engineering Design, R&D

Role Category: Fresher

Role: Fresher

Key skills:

RF Hardware Design Engineer

Desired Profile

Seeking an experienced RF hardware engineer with familiarity of wireless standards and a background in the design of wireless products and circuitry including CDMA, WCDMA, GSM, and LTE receivers, transmitters, and synthesizers. Knowledge of GPS receivers and Bluetooth and WLAN transceivers considered a plus. Must be versed in baseband, power, and RF layout techniques on multi-layered FR4 pwb material. Experience in a product development environment is required, including comprehensive knowledge of the RF test equipment required for hardware validation. Strong written and verbal communication skills are required, including the ability to produce and present technical and project information to engineering management.

Education:UG -Any Graduate - Any Specialization, Graduation Not Required 

Company Profile

Qualcomm Inc. is an American global semiconductor company that designs and markets wireless telecommunications products and services. The company headquarters are located in San Diego, California, United States. The company has 157 worldwide locations. The parent company is Qualcomm Incorporated (Qualcomm), which includes the Qualcomm Technology Licensing Division (QTL). Qualcomm's wholly owned subsidiary, Qualcomm Technologies, Inc. (QTI), operates substantiallyof Qualcomm's R&D activities, as well as its product and services businesses, including its semiconductor business, Qualcomm CDMA Technologies. In November 2014, Qualcomm CEO Steve Mollenkopf announced at the company's annual analyst day meeting held in New York City that the company is planning to target the data center market with new server chips based on the ARM architecture and plans to make them commercially available by the end of 2015.

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MetricStream Off Campus Drive for BE/BTech/MCA Freshers on 4th July 2015 @ Hyderabad

Job Description

Company Name : MetricStream Infotech India Pvt.Ltd

Company Website : www.metricstream.com

Job Location : Bangalore

Position: Trainee-Member Technical Staff

Event Date : 4th July 2015

Event Location : Hyderabad

Salary : Rs 240000/- Per Annum

Eligibility Criteria :

Educational Qualifications :

Batches : 2015 Batch

Degrees : BE/BTech/MCA

Branches : CSE / ECE / EEE

Percentage : 70% Throughout (10th , 12th and Engineering)

Others :

No Backlogs

Only for Jawahar Knowledge Center students

Skills Required :

Qualifications in a computing or computer/engineering related discipline.

Strong programming, Unix and database knowledge.

Proficient in SQL, PL/SQL and other database languages.

Web development skills including HTML, Javascript.

Knowledge of Java Programming language is desirable.

Knowledge on Webservers

Ability to quickly learn; flexible and team player.

Behavioral Skills :

Strong comprehension, analytical and problem solving skills

Excellent Communication skills (written & verbal) are mandatory

Selection Process :

Written test Analytical / Logical / Programming skills

Technical & Managerial interview

Note : Service Bond for 2 years. Selected candidates have to join within a weekthe date of the offer. Venue details will be intimated later on email id. This drive is only for Telangana Academy for Skill and Knowledge (TASK) and Jawahar Knowledge Center (JKC) registered students.

About The Company :

MetricStream is a market leader in Enterprise-wide GRC and Quality Solutions. Its GRC platform is widely used in Fortune 500 and Fortune 2000 organizations in industries as diverse as pharmaceutical, high tech manufacturing, energy, financial services, healthcare, manufacturing, food and beverages and automotive to manage quality processes, manage corporate policies, manage regulatory and industry-mandated compliance and corporate governance initiatives. Metricstream is now expanding its GRC footprint in the mobile space with a specific focus on hybrid builds (on Android & iOS). Towards this objective the organization is seeking to enhance its existing mobile team.

Apply Online

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Facebook Hiring Analyst For BE/BTech Freshers on June 2015 @ Hyderabad

Job Description

Company Name: Facebook

Company Website: www.facebook.com

Job Location: Hyderabad

Salary: Best In Market

Last Date To Apply: ASAP

Experience Required : Freshers ( 0 - 2 years )

Eligibility Criteria :

Educational Qualification:

Batches : Any (2013 to 2015 are preferred)

Degress : BE/ BTech/ BCA/ BSc/ BBM/ BBA

Branches : Any Specialization

Percentage : Any Percentage  (Minimum 60% is preferrable)

Job Requirements :

0-2 years of experience in a support role is desirable

Avid Facebook user and an understanding of the Facebook/Instagram platforms

Flexibility to take on multiple tasks

Strong team player

Excellent written and verbal communication skills

Problem solving/critical thinking skills

Job Responsibilities :

As a Community Support specialist your primary responsibilities will be: Assist our community and help resolve their inquiries empathetically, accurately and on time

This role will require you to become and remain knowledgeable about Facebook products and community standards

Make well balanced decisions and personally driven to be an effective advocate for our community

Strong interpersonal skills, verbal and written communication skills and most importantly empathy

Additionally, they will display a strong bias to doing what’s right for our community in supporting Facebook’s mission to #ShipLove.

About The Company :

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization.

Apply online

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Google Registration Form for Technical Product Quality Operations at Hyderabad

Job Description

Company Name : Google

Location : Hyderabad

Experience : 0-2+ years

Google’s brand is only as strong as our users’ trust and their steadfast belief that our guiding principles are what’s best for them. Our Product Quality Operations team has the critical responsibility of protecting Google’s users by ensuring online safety by fighting web abuse and fraud across Google productsSearch, Maps, AdWords and AdSense. On this team, you’re a big-picture thinker and strategic leader. You understand the user’s point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove that quality on the Internet trumps all.

You understand the user’s point of view and are passionate about applying your strong technical and project management acumen to protect our users. You do this by prioritizing and proposing new product features as well as designing and planning new solutions.

You work globally and cross-functionally with Anti-Abuse Engineers, Google Product Engineers, Operations and other Project Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!).

Responsibilities

Identify business improvement opportunities, contribute to product vision and strategy, drive business requirements, project impact measurement and tracking.

Initiate, organize, prioritize, and manage technical projects and programs involving cross-functional teams, including PQO and Product Engineering teams.

Act as the technical and business expert while working collaboratively to break down barriers across groups, and get buy-in to launch successful products and iterate.

Work with PQO Anti-Abuse Engineering and internal clients (e.g., Operations, Engineering) to track and communicate product development progress and/or risks, and to develop product launch plans.

Advocate PQO infrastructure tools, systems, and overall Engineering initiatives and build prototypes and pilots for tools, including analysis of product and policy changes to make sound recommendations.

Minimum qualifications

BS degree or relevant experience in Computer Science, statistics, or related technical field (with emphasis on coursework of a quantitative nature) or equivalent practical experience.

Project management experience, and experience with agile methodologies.

Experience working in collaboration with software engineers.

Preferred qualifications

Solid experience and track record of successful implementations utilizing multiple project management methodologies, tools and techniques as well as business negotiation skills.

Experience in numerical analysis, algorithms and data-mining.

Experience in Internet-based risk, abuse, fraud and/or security.

Experience managing cross-functional teams, and cross-team technical projects through evaluation and analysis of data and business needs.

Experience designing software products and managing the full lifecycleconception to deployment.

Familiarity with one or more of the following languages: C, C++, Java, JavaScript or Python, with excellent knowledge of web technologies (HTTP, HTML).

Area

At Google we work hard to earn our users’ trust every day. Gaining and retaining this trust is critically important to Google’s success.

We defend Google’s integrity by fighting spam, fraud and abuse, and develop and communicate state-of-the-art product policies.

The PQO team reduces risk and protects the experience of our users and business partners in more than 40 languages and across Google’s expanding base of products. We work with a variety of teamsEngineering to Legal, Public Policy and Sales Engineering to set policies and combat fraud and abuse in a scalable way, often with an eye to finding industry wide solutions. PQO team members are motivated to find innovative solutions, and use technical know-how, user insights and proactive communication to pursue the highest possible quality and safety standards for users across Google products.

Apply Online

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Hyderabad Jumbo Job Fair For Freshers/Experienced on 27th and 28th June, 2015

Greetings from Shine.com!
SHINE.com presents Hyderabad Jumbo Job Fair on 27th and 28th June, 2015. For exciting career opportunity with large companies please walk-in with your updated CV.

The schedule of the event is as follows: - 
Date: 27th & 28th June 
Time: 10am - 5pm

Venue: Muffakham Jah College, Sultan- UL-Uloom Education Society, MBA Block, 8-2-249, Road No.3, Banjara Hills , Hyd 34

This Job Fair is a unique opportunity for experienced professionals and fresher to get interviewed on the spot by top companies and get hired immediately.

Get interviewed and grab spot offers from companies like Hucon, Amazon Genpact, Learn More, SR Academy, Smart Drive, Regalix, Aurobindo Pharmacy, CMS Training and many more.

Candidates are requested to be dressed formally and carry at least 30 copies of their CV. Besides this, they should also carry all the relevant copies of mark sheets/certificates.

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Thomson Reuters Walkin for Manual Testing Engineer on 25th June 2015 @ Hyderabad

Job Description

Company: Thomson Reuters India Pvt Limited
Job Role : Manual Testing Engineer

Experience: 6 Months to 1 Year
Qualification:Any Graduate

Location : Hyderabad

Candidate Profile:

Should have good knowledge on Manual Testing & should posses good logical and reasoning skills.

Walkin Details:

Walkin Date:25th June 2015
Walkin Time:12:00 to 9:00 PM

Venue:

Thomson Reuters India Pvt Limited
Solitaire Building , 3rd to 7th Level, Plot No 14,
Software unit layout, Madhapur, Hyderabad

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Accenture Walkin For Freshers / Experienced as Technical Professionals On 27th June 2015 @ Hyderabad

Company:  Accenture Services Pvt. Ltd

Location: Hyderabad
Job Role :Technical Professionals

Experience:0.6-4 years
Qualification:Any Graduate

Job Profile:

»Ability to troubleshoot and resolve technical problems individually or in a team environment.
»PC support experience (mobile device, e-commerce, consumer electronics, home theater installation, wireless networking, electronics repair, software/OS troubleshooting etc.)

Walkin Details:

»Walkin Date:27th June 2015
»Walkin Time:10:00AM to 12:00PM

Venue:

Accenture Services Pvt. Ltd.
Bldg.No.1A and 1B
Raheja Mind Space,
Hitech City, Madhapur
Hyderabad.

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Hyderabad Global Logic Walkin Drive for Software Developer 24th & 25th June 2015

Company: GLOBALLOGIC
Location: Hyderabad, Telangana
Job type: Walkins
Job Role : Software Developer
Experience : Freshers
Qualification :B.Tech/B.E/M.Tech (Computers/IT)/ MCA

Candidate Profile:

Knowledge of SQL, HTML, XML, CSS and AJAX will be an added advantage.
Decent Knowledge in any of the languages: C, C++, JAVA / JavaScript / Python

Walkin Details:

Walkin Date :24th & 25th June 2015
Walkin Time : 9:00 AM – 2:00 PM

Venue Details:

GLOBALLOGIC TECHNOLOGIES LTD
Plot No 590 A, Phase-1, Road No 31,
Jubilee Hills, Hyderabad – 500033.

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Jobs24x7 Pooled Walk-In Off-Campus(Freshers / Experienced) : Mega Job Fair : Multiple Companies : Multiple Positions On 26 June 2015 @ Hyderabad (Telangana)

Jobs24x7 is conducting Mega Job  fair at Genx Kassani Gr Hotel, Madhapur,Hitech-city coming up with 500 plus openings Multiple companies

Hiring Freshers All streams:Software/B.P.O/Tech Support/ Social Media/Banking
Education Qualification: Undergraduate/Degree/B.tech/M.B.A/M.C.A 2015 and earlier pass outs

VENUE AND DATE :
GenX Kasani GR Hotel, Hitech City Road, Madhapur, Hyderabad.
Landmark: Vikram Hospitals/Indian Oil Petrol Bunk.
DATE: 26th June 2015.
STARTS FROM 9 AM - 4 PM.

List of Companies Participating and few more will be added
» Technorama
» Info esearch
» SMS Country
» Whacked Out Media Pvt Ltd (MANGO GROUP)
» Hinduja Global Solutions
» Tata Business Support Solutions
» ARISE HR Services
» Agies
» ICICI Bank

Positions Recruiting for Freshers :
» Software Development, .NET Developers, Digital Marketing, Social Media, Content Writers, Back Office, Technical Support, BPO, Counsellors, Sales Marketing.
» For Experience: Sr. PHP Developer, Sr. UI Developer, .NET.

NOTE :
» Registration fee Rs 100/- No other charges included.
» Can attend for all the companies.
» Carry Multiple copies of Resumes.
» PLEASE DON'T MAKE CALL FOR THE COMPANIES.

Register now

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Amazon Hiring For Hyderabad, Bangalore, Chennai, Delhi : Senior Software Development Engineer (SDE II) Apply ASAP

Job description

About eCommerce Platform Team :

From massive scale to reliability to the customer interaction and innovation that powers new businesses across Amazon, the eCommerce Platform Service group is at the heart of Amazon's growth and success. Our global systems are part of every Amazon purchase, every shipment, every browse of a product, and every login.

The e-Commerce Platform team at Amazon India Development Center is an agile team whose charter is to deliver the next generation of e-Commerce solutions. As a member of this team, your mission will be to design, develop, document and support massively scalable, distributed real time systems. Using C++, Java, object oriented design patterns, distributed databases and other innovative storage techniques, you will build and deliver software systems that support complex and rapidly evolving business requirements.

We invite you to explore this awesome, career defining opportunity to be a part of Amazon.

Join us so you can – Work Hard, Have Fun and Make History.

Amazon has the following exciting opportunity in their rapidly growing India Development Centres :

Designation : Software Development Engineer II

Team : eCommerce Platform Team

Job Location : We have opportunities at HYDERABAD, BANGALORE, CHENNAI, DELHI locations. 

Job Requirements & Role Overview

We are looking for software engineers who thrive on complex problems and relish the challenge of operating a complex and mission critical system under extreme loads. Our system responds to millions of service requests per minute. We do security software for high availability systems. Do you think you are up to the challenge? Or would you like to learn more and stretch your skills and career?

The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to really enjoy working closely with their peers in a group of very talented engineers.

We're looking for people who are smart and can get things done, though the following skill sets provide a good foundation for a quick ramp up to being productive in our Java, Linux and Oracle-based environment.

Desired Skills and Experience

Basic Qualifications

• Bachelors or Master’s Degree in Computer Science or related field.
• 4+ years of industry experience.
• Solid experience in C, C++ , Java or C# (expert in at least one).
• Solid expertise in Data Structures and Algorithms.
• Solid understanding of Object Oriented design and concepts.
• Solid UNIX or Linux experience.
• Good understanding of networking concepts.
• Experience with scaling and performance of large systems.
• Great understanding of database theory and solid experience in at least one relational DBMS.
• Outstanding interpersonal and communication skills.
• Obsession with quality and customer experience - Attention to detail coupled with ability to think abstractly

Preferred Qualifications

• Prior experience with building and supporting live high-volume production systems
• Messaging (JMS etc.) - XML and Web Service concepts.
• An experience in or knowledge of Information Security domain - SSL, Authentication / Authorization etc.
• Experience in Ruby / Rails is an advantage.
• Experience of having worked in Agile teams.
• Experience with scaling and performance of large systems

In case your profile is short listed, you might be called for an in-person interview at our HYDERABAD, BANGALORE, CHENNAI, DELHI office in the next few days. Hence, please send across your updated resume with the below requested details to prajendr@amazon.com at the earliest.

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Hyderabad Infobrain Technologies Walkin for Java Developer on 24th to 26th June 2015

Company: Infobrain Technologies
Location: Hyderabad, Telangana, India
Job type: Walkins

Job Role :Java Developer
Experience:1+ years
Qualification:any Graduate

Candidate Profile:

• Should have strong experience in Java,J2EE technology , web application development methodologies with hands on programming expertise in delivering projects using java,j2ee,struts,springs, hibernate and JavaScript.
• Good knowledge in writing database queries.

Walkin Details:

• Walkin Date: 24th to 26th June 2015
• Walkin Time:11:00AM

Venue:
1-89/3/B/40 To 42/KS/901,
Krishe Sapphire Building,
Hi-Tech City Main Road,
Madhapur,
Hyderabad-81

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Wipro Off Campus Registration for Fresher Graduates 2015 Batch on June/July 2015 at Across India

Job Description

Company: Wipro

Wipro LogoWipro Infotech is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region. Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.

Website: www.wipro.com    

Experience Required: Freshers

Qualification: BSc/ BCA/ MSc - CS, IT, Maths, Electronics, Physics, Stats, Life Science

Job Locations:  Across India

Basic Eligibility:

Should have excellent communication skills.

10th & 12th Standard - 50%

Graduation - 60%

Year of Passing 2015 Only.(No standing Arrears)

Salary: Best In Industry

Event Locations and Date:

1. Delhi - 25th June

Location Address:

Jagan Institute of Management Studies(JIMS)

3,Institutional Area, Sector 5, Rohini,

DELHI-110085

2. Chennai - 27th June

Location Address:

Sri Sai Ram Engineering College Sai Leo Nagar,

West Tambaram,Chennai-600044

3. Vizag - 29th June

Location Address:

Gayathri Vidya Parishad College for Degree & PG Courses,

Gayathri Valley, Rushikonda,Vishakapatnam - 530045

4. Kochi - 30th June

Location Address:

MES College Marampally,

North Vazhakulam Aluva, Ernakulam-683107

5. Coimbatore - 3rd July

Location Address:

DR. NGP ARTS & SCIENCE COLLEGE

Kalapatti Road, Coimbatore

6. Hyderabad - 3rd July

Location Address:

Muffakham Jah College of Engineering

8-2-249, Mount Pleasant Road 3, Banjara Hills,

Hyderabad, Telangana-500034

7. Bangalore - 6th July

Location Address:

Reva Institute of Technology and Management

Kattigenahalli, Yelahanka,

Bangalore-560064

Apply Online

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HCL MEGA WALK In for IT Helpdesk Non Voice L2 & (SD L2) RDS @ Hyderabad & Bangalore

Job Description

WALK IN for IT HELPDESK :

Non Voice : Data Center Operations (L2) BANGALORE
Remote Desktop Support : (SD L2 RDS) HYDERABAD
Interview / Work Location : Hyderabad / Bangalore

Venue : HCL Technologies Ltd.
H0-1B, 1st floor,  Phoenix IT Park, near Dell,Hi-tech City-2 Hyderabad-500081
Land Mark : Behind Cyber Gateway / Nearby DELL GATE # 01

Contact Person: Naresh Reddy
Timing : 1PM - 3PM : MONDAY - FRIDAY
              : 10AM - 4PM : SUNDAY

VENUE DETAILS for BANGALORE :

HCL Comnet Systems and Services Ltd. STPI Unit , Surya Sapphires Plot No  3. 2nd Floor, HCL Comnet Block , Survey No 20 & 22 Konnappana Agrahara Village , Electronic City, Hosur Road.

Conatct Person : Guru / Abhishek
Timing : 1PM - 3PM

DO mention "SHRUTI" on your resume as source while appearing for the interview.

NOTE:-

• Freshers are not eligible to apply.
• Min. 3 yrs of relevant experience is mandatory for RDS and DC OPS L2

1) PFB the JD for DC OPS L2 NON-VOICE :

PURPOSE OF THE JOB :

• Strong verbal and written communication skills.
• Real time acknowledgement and ownership of IT infrastructure alerts.
• Share knowledge and experience with team members as and when required.
• Work as a central point of contact for all technical support teams/Track Leads and Operation managers and provide up-to-date information for on-going incidents/alerts.
• Keep the datacenters functional and report any unresolved incidents to L2 technical teams within defined SLA timelines.
• Assist the team lead in Maintaining and updating information/documentation.
• Handle critical situations/escalations and assist in creation of RCAs.
• Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team. (In few Project Customer will not allow this due to access issue.).
• Quickly address the critical alerts and follow up with respective teams till the resolution.
• Basic Knowledge of Unix/Windows/Backup will help for first level support in few projects. It is not mandatory that you will be troubleshooting each and every alert.  In most of the projects we have Catch and Dispatch.
• SPOC for each and every business critical issue.
• Event monitoring and co-relation skills.
• Good knowledge of IM/PM/CM etc...(Preferred).
• Coordinate and manage relationships with vendors and support track. Responsible for manage daily/weekly/monthly performance report.Outage (Sev1) handling.
• Should be ready to work in 24X7 environments & rotating weekly offs. Will have to work in the current role for at least 20 months before any internal movement.

2. PRINCIPAL RESPONSIBILITIES

• Ensuring 100% adherence to SLAs.Ensuring 100% acknowledgement & action on all Emails & Alerts addressed to you/your team.
• Zero tolerance for not following SOPs, KPI, KOP, SLA etc. as per documentation.
• Optimal adherence to documented SOPs.
• Handling escalations in shift.
• Resource availability.

3. Job Description

• Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries. 
• Manages the team in his / her respective shift.
• Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.
• Ensures that an accurate shift handover happens to the next shift.
• Work in rotating shifts to provide 24/7 monitoring of the IT infrastructure.
• Monitor the IT Infrastructure with various monitoring tools for example ( Net cool, BMC, Patrol, NNM, HP OVO, Tivoli etc.).
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.
• Escalation & Notification to the relevant teams & stakeholders to ensure SLA compliance & minimal impact to end customer (s).
• Strict adherence to the specified response & resolution (only in cases where level 1 troubleshooting is in DC OPS scope) SLAs.
• Act as a trigger for the critical incident management process by involving the technical & incident management team.
• Coordinate with all the technical teams to assist in providing accurate & timely updates to the internal & external customers till issue resolution.
• Coordinate all faulty hardware replacement, capacity expansion, server installation/decommissioning & other project management initiatives with the vendors, partners, internal teams & external customers (only in absence of a service desk)
• Train & absorb the level 1 troubleshooting and other operational tasks from the various technical tracks.
• Assist the team lead in updating the run book and other technical and process documents for benefit of the entire team.
• Escalate any inconsistencies in the monitoring environment with respect to the monitoring tool configuration, alert thresholds, alert message enrichment & false alerts.
• Handover any incomplete tasks, open alerts and outages to the next shift.
• Discuss operational challenges and constraints in team meetings and with the management to ensure timely resolution.

4. KNOWLEDGE, SKILLS & EXPERIENCE

• 3-4 yrs of University education post High school (B.Sc. or Diploma)
• 1-2 yrs diploma in Information Technology. Preferred ITIL/MCP/MSCE/MSCA/CCNA or RHCE .
• 3-4 years alert monitoring/management experience.
• Preferably ITIL certified.
• Should have worked in high pressure work environments.
• 2-3 years of L1 support experience on Windows/Unix Servers, AD, Network Devices,Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
• Excellent Verbal, Email communication skills.
• Hands-on work experience with the following:
• Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
• Incident, Problem, Change lifecycle process.
• Any ITSM tool e.g.: Remedy, Peregrine etc.
• Batch job scheduling.
• Start/stop backup jobs.
• Backup monitoring tools like Networker.
• Generating Reports through Dashboard, Remedy etc.

5. DIMENSIONS

• Dedicated to providing high quality service at all times.
• Ability to work as a cross-functional team player in a fast-paced environment where all information is shared.
• Ability to learn new tools, technologies & processes quickly.
• Ability to work flexible hours from time to time.
• Responsibility ownership & follow-up of alerts and incidents as appropriate.

6. COMPETENCIES

•  SOP adherence
• SLA adherence
• Responsiveness
• Team player
• Leadership skills
• Technical Expertise
• Concern for Order and Quality

7. KEY BUSINESS CHALLENGES

• Meet or exceed current client and team SLA.
• Keep up-to-date on new tools, technologies & processes.
• Be mindful of customer satisfaction and actively contribute in enhancing it.
• Reduce downtime by timely action and following the prescribed escalation & notification.
• Avoid duplication of incident tickets.

2) PFB the JD : RDS (SD L2)
General Description:
Job description for Service Desk L2 (Remote Desktop Support-RDS) profile.

Responsibilities :

• Coordinate desktop changes to avoid deployment collisions.
• Prepare requests for rollout
• Prioritize change requests
• Create rollout plans for changes requests
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
• Microsoft environment knowledge (desktop & server).
• Have some level of technical understanding of the products building up a desktop service
• Experience from the desktop environment.
• Understanding and experience of change management process.

Technical Requirements :

• Phone support experience necessary.
• Technical Service desk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008
• Knowledge of Active Directory, Exchange 2003/2007
• ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
• MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• PDA and blackberry support
• Others: Adobe Acrobat and other common desktop applications like WinZip, etc.

Source:naukri.com
INTERESTED CANDIDATES MAY DROP a TEXT MESSAGE with their NAME & EMAIL ID or CALL  @ 7838029931 for WALK IN or Drop their updated CV @ awasthi_s@hcl.com .
THANKS,
SHRUTI AWASTHI
HR TEAM,
HCL,NOIDA
7838029931

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