Tech Mahindra Conducting walk-in drive3rd to 6th April - Any Graduate

Job Description

Walk-In Interview for Technical Support Associate (International Voice Process)

 

Skills & Eligibility Criteria :-

Any Graduates

Should have good oral communication skills.

Basic Knowledge in ISP (Internet Service Provider)

Handling Internet Troubleshooting Issues.

Flexible to working in shifts.

Can join immediately.

Contact Person - Alekhya.A

Documents Required

Passport size Photo

Govt. ID Proof

Resume

 

Venue Address

Tech Mahindra BPO Ltd.

Infocity - Special Economic Zone,

Tower - I, Plot No. 22 to 34, (opposite to Ananth Building)

Hi-Tech City, Madhapur Hyderabad

500081 (Telangana) India

NOTE - NO Interviews on Sunday

Salary: Not Disclosed by Recruiter

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Associate/Senior Associate -(Technical)

Role: Associate/Senior Associate -(Technical)

Keyskills:

Technical SupportInternational Voice Process

 

Desired Profile

Education:UG -Any Graduate - Any Specialization, Graduation Not Required 

PG - Any Postgraduate - Any Specialization, Post Graduation Not Required 

Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

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ADP Walk-in drive for the post of Process Associate Across India

Job Description

Designation BPO Non Voice/ Voice / Semi Voice Process:

The following candidates strictly cannot apply for either of the Opening Below: 

BSC(Computers), BE / B.Tech / MCA / M.Tech / ME Graduates and post graduates cannot apply 

Freshers Job Requirements: 

Any graduates.

Excellent written and verbal communication skills 

Good decision making skills 

Knowledge on Internet Application, MS-Word and MS-Excel will have an added advantage

Extremely service oriented with willingness to learn new things

Willingness to work in late night shifts

Non Voice Process Job requirements:

Any graduates

Must have International Non-Voice experience minimum 4 months to 3 years maximum.

Excellent written and verbal communication skills 

Good decision making skills 

Knowledge on Internet Application, MS-Word and MS-Excel will have an added advantage

Extremely service oriented with willingness to learn new things

Willingness to work in late night shifts

Voice Process Job Requirements:

Any Graduates

Must have 1 to 3 year of experience in International Voice or Semi Voice Process

Excellent written and verbal communication skills

Good analytical skills

Extremely good in service oriented with willingness to learn new things 

Candidates with good knowledge of Internet Application, MS-Word and MS-Excel will have an added advantage 

Willing to work in different time zones/late night shifts

The following candidates Strictly cannot apply for any of the Opening below :

BSC(Computers),BE / B.Tech / MCA / M.Tech / ME Graduates and Post Graduates Cannot apply. 

Note:  If interested to apply then send your CV at bano.moosavi@adp.com & call @ 9985702035.

Desired Profile

Must be a Fresher or Experienced with excellent communication skills.

If experienced then exposure working in international BPO Voice process 

Experience 0 - 3 Years

Industry Type BPO / Call Centre / ITES

Role Associate/Senior Associate -(NonTechnical)

Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations

Education

UG - B.Sc - Any Specialization, B.Com - Commerce, B.A - Any Specialization, Communication, English, B.Arch - Architecture, B.B.A - Management, B.Pharma - Pharmacy, BHM - Hotel Management

PG - Post Graduation Not Required

Doctorate - Doctorate Not Required

Compensation: 1,00,000 - 3,00,000 P.A

Location Hyderabad / Secunderabad

Keywords Back Office Operations Communication Skills Verbal Communication Analytical Skills Excellent communication skills international bpo graduates fresher international voice process international voice support

Contact Bano 

ADP Pvt Ltd 

6-3-1091/C/1, Fortune 9 Raj Bhavan Road 

Somajiguda 

Hyderabad,Andhra Pradesh,India 500082

Telephone 9985702035

Email bano.moosavi@adp.com

Website http://www.adp.com

Job Posted 2016-04-01 13:39:33.0

Reference bano.moosavi@adp.com

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Jobs24x7 Pooled Walk-In Off-Campus(Freshers / Experienced) : Mega Job Fair : Multiple Companies : Multiple Positions On 26 June 2015 @ Hyderabad (Telangana)

Jobs24x7 is conducting Mega Job  fair at Genx Kassani Gr Hotel, Madhapur,Hitech-city coming up with 500 plus openings Multiple companies

Hiring Freshers All streams:Software/B.P.O/Tech Support/ Social Media/Banking
Education Qualification: Undergraduate/Degree/B.tech/M.B.A/M.C.A 2015 and earlier pass outs

VENUE AND DATE :
GenX Kasani GR Hotel, Hitech City Road, Madhapur, Hyderabad.
Landmark: Vikram Hospitals/Indian Oil Petrol Bunk.
DATE: 26th June 2015.
STARTS FROM 9 AM - 4 PM.

List of Companies Participating and few more will be added
» Technorama
» Info esearch
» SMS Country
» Whacked Out Media Pvt Ltd (MANGO GROUP)
» Hinduja Global Solutions
» Tata Business Support Solutions
» ARISE HR Services
» Agies
» ICICI Bank

Positions Recruiting for Freshers :
» Software Development, .NET Developers, Digital Marketing, Social Media, Content Writers, Back Office, Technical Support, BPO, Counsellors, Sales Marketing.
» For Experience: Sr. PHP Developer, Sr. UI Developer, .NET.

NOTE :
» Registration fee Rs 100/- No other charges included.
» Can attend for all the companies.
» Carry Multiple copies of Resumes.
» PLEASE DON'T MAKE CALL FOR THE COMPANIES.

Register now

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US TECH SOLUTIONS Pool Campus Drive B.E./B.Tech( All Branch) BBA/MBA /M.Tech/B.Pharma/M.Pharma (BATCH-2012-13-14-15) On 26th June, 2015 (Friday)

Company Profile: US Tech Solutions is a leading Global Consulting and IT services company.

We offer a wider range of solutions customized to various verticals and horizontals, as well as providing system integration and strategic consulting right through IT implementation to our customers. We have excellent domain expertise in verticals.

As a diverse end to end IT solutions provider, US Tech Solutions offers a range of expertise aimed at assisting customers to compete successfully in the ever changing IT industry. We provide long term solutions with quality as our main focus. Our main branch is located in Jersey City, NJ, and we also have dedicated offshore development centers around the world.

US Tech Solutions offer end-to-end IT consulting services using the best practices in the industry. Our solutions include Software Development Services, Engineering Services, Systems Integration, ERP Solutions, Customer Relationship Management, Supply Chain Management, Product Development, Electronic Commerce, Consulting & IT Outsourcing.

Company Website : www.ustechsolutions.com

Job Description
»Knowledge of recruitment process.
»The trainee would be working into US Recruitment.
»The trainee will work on Direct Client/Tier client requirements on a day to day basis.
»Thoroughly understand and work on the requirements of the client and fulfill them through various sources like job portals, references, headhunting, networking sites.
»We are looking for stable resources who are looking for a long term opportunity.
»Should be able to work in an aggressive environment.
»Excellent Communication Skills
»Learning Attitude
»Pleasant Personality
»Quick Learner
»Self-Driven Personality

Job Title: Trainee – Technical Recruiter

Educational Qualifications
» B.Tech( All Branch) BBA/MBA /M.Tech/B.Pharma/M.Pharma

CTC
» 1.86 LPA + Incentives (4% Recurring)

Shift Timings
» 6.30 PM – 3.30 AM.

Working Days :5 Days
Cab Facility: Yes
Night Meal: Yes
Job Location: Noida

Placement Process
» Group Discussion
» HR Round
» Date: 26th June 2015 (Friday)
» Time: 9:30 AM Sharp
» Venue: APIIT SD INDIA, Near Toll Plaza Panipat, Haryana

Required Documents:
» Students must carry one hard copy of marksheets, resume, 3-4 Passport size photographs (recent) and Photo ID Card(Driving License/ Passport/ Voter ID/ College ID).
» All the students should appear for interview in formal dress .
» All the students are required to carry their all qualification documents  starting from 10th Class.
(Original copy and 1 photocopy of each) .
Apply Online

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HCL MEGA WALK In for IT Helpdesk Non Voice L2 & (SD L2) RDS @ Hyderabad & Bangalore

Job Description

WALK IN for IT HELPDESK :

Non Voice : Data Center Operations (L2) BANGALORE
Remote Desktop Support : (SD L2 RDS) HYDERABAD
Interview / Work Location : Hyderabad / Bangalore

Venue : HCL Technologies Ltd.
H0-1B, 1st floor,  Phoenix IT Park, near Dell,Hi-tech City-2 Hyderabad-500081
Land Mark : Behind Cyber Gateway / Nearby DELL GATE # 01

Contact Person: Naresh Reddy
Timing : 1PM - 3PM : MONDAY - FRIDAY
              : 10AM - 4PM : SUNDAY

VENUE DETAILS for BANGALORE :

HCL Comnet Systems and Services Ltd. STPI Unit , Surya Sapphires Plot No  3. 2nd Floor, HCL Comnet Block , Survey No 20 & 22 Konnappana Agrahara Village , Electronic City, Hosur Road.

Conatct Person : Guru / Abhishek
Timing : 1PM - 3PM

DO mention "SHRUTI" on your resume as source while appearing for the interview.

NOTE:-

• Freshers are not eligible to apply.
• Min. 3 yrs of relevant experience is mandatory for RDS and DC OPS L2

1) PFB the JD for DC OPS L2 NON-VOICE :

PURPOSE OF THE JOB :

• Strong verbal and written communication skills.
• Real time acknowledgement and ownership of IT infrastructure alerts.
• Share knowledge and experience with team members as and when required.
• Work as a central point of contact for all technical support teams/Track Leads and Operation managers and provide up-to-date information for on-going incidents/alerts.
• Keep the datacenters functional and report any unresolved incidents to L2 technical teams within defined SLA timelines.
• Assist the team lead in Maintaining and updating information/documentation.
• Handle critical situations/escalations and assist in creation of RCAs.
• Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team. (In few Project Customer will not allow this due to access issue.).
• Quickly address the critical alerts and follow up with respective teams till the resolution.
• Basic Knowledge of Unix/Windows/Backup will help for first level support in few projects. It is not mandatory that you will be troubleshooting each and every alert.  In most of the projects we have Catch and Dispatch.
• SPOC for each and every business critical issue.
• Event monitoring and co-relation skills.
• Good knowledge of IM/PM/CM etc...(Preferred).
• Coordinate and manage relationships with vendors and support track. Responsible for manage daily/weekly/monthly performance report.Outage (Sev1) handling.
• Should be ready to work in 24X7 environments & rotating weekly offs. Will have to work in the current role for at least 20 months before any internal movement.

2. PRINCIPAL RESPONSIBILITIES

• Ensuring 100% adherence to SLAs.Ensuring 100% acknowledgement & action on all Emails & Alerts addressed to you/your team.
• Zero tolerance for not following SOPs, KPI, KOP, SLA etc. as per documentation.
• Optimal adherence to documented SOPs.
• Handling escalations in shift.
• Resource availability.

3. Job Description

• Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries. 
• Manages the team in his / her respective shift.
• Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.
• Ensures that an accurate shift handover happens to the next shift.
• Work in rotating shifts to provide 24/7 monitoring of the IT infrastructure.
• Monitor the IT Infrastructure with various monitoring tools for example ( Net cool, BMC, Patrol, NNM, HP OVO, Tivoli etc.).
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.
• Escalation & Notification to the relevant teams & stakeholders to ensure SLA compliance & minimal impact to end customer (s).
• Strict adherence to the specified response & resolution (only in cases where level 1 troubleshooting is in DC OPS scope) SLAs.
• Act as a trigger for the critical incident management process by involving the technical & incident management team.
• Coordinate with all the technical teams to assist in providing accurate & timely updates to the internal & external customers till issue resolution.
• Coordinate all faulty hardware replacement, capacity expansion, server installation/decommissioning & other project management initiatives with the vendors, partners, internal teams & external customers (only in absence of a service desk)
• Train & absorb the level 1 troubleshooting and other operational tasks from the various technical tracks.
• Assist the team lead in updating the run book and other technical and process documents for benefit of the entire team.
• Escalate any inconsistencies in the monitoring environment with respect to the monitoring tool configuration, alert thresholds, alert message enrichment & false alerts.
• Handover any incomplete tasks, open alerts and outages to the next shift.
• Discuss operational challenges and constraints in team meetings and with the management to ensure timely resolution.

4. KNOWLEDGE, SKILLS & EXPERIENCE

• 3-4 yrs of University education post High school (B.Sc. or Diploma)
• 1-2 yrs diploma in Information Technology. Preferred ITIL/MCP/MSCE/MSCA/CCNA or RHCE .
• 3-4 years alert monitoring/management experience.
• Preferably ITIL certified.
• Should have worked in high pressure work environments.
• 2-3 years of L1 support experience on Windows/Unix Servers, AD, Network Devices,Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
• Excellent Verbal, Email communication skills.
• Hands-on work experience with the following:
• Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
• Incident, Problem, Change lifecycle process.
• Any ITSM tool e.g.: Remedy, Peregrine etc.
• Batch job scheduling.
• Start/stop backup jobs.
• Backup monitoring tools like Networker.
• Generating Reports through Dashboard, Remedy etc.

5. DIMENSIONS

• Dedicated to providing high quality service at all times.
• Ability to work as a cross-functional team player in a fast-paced environment where all information is shared.
• Ability to learn new tools, technologies & processes quickly.
• Ability to work flexible hours from time to time.
• Responsibility ownership & follow-up of alerts and incidents as appropriate.

6. COMPETENCIES

•  SOP adherence
• SLA adherence
• Responsiveness
• Team player
• Leadership skills
• Technical Expertise
• Concern for Order and Quality

7. KEY BUSINESS CHALLENGES

• Meet or exceed current client and team SLA.
• Keep up-to-date on new tools, technologies & processes.
• Be mindful of customer satisfaction and actively contribute in enhancing it.
• Reduce downtime by timely action and following the prescribed escalation & notification.
• Avoid duplication of incident tickets.

2) PFB the JD : RDS (SD L2)
General Description:
Job description for Service Desk L2 (Remote Desktop Support-RDS) profile.

Responsibilities :

• Coordinate desktop changes to avoid deployment collisions.
• Prepare requests for rollout
• Prioritize change requests
• Create rollout plans for changes requests
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
• Microsoft environment knowledge (desktop & server).
• Have some level of technical understanding of the products building up a desktop service
• Experience from the desktop environment.
• Understanding and experience of change management process.

Technical Requirements :

• Phone support experience necessary.
• Technical Service desk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008
• Knowledge of Active Directory, Exchange 2003/2007
• ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
• MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• PDA and blackberry support
• Others: Adobe Acrobat and other common desktop applications like WinZip, etc.

Source:naukri.com
INTERESTED CANDIDATES MAY DROP a TEXT MESSAGE with their NAME & EMAIL ID or CALL  @ 7838029931 for WALK IN or Drop their updated CV @ awasthi_s@hcl.com .
THANKS,
SHRUTI AWASTHI
HR TEAM,
HCL,NOIDA
7838029931

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Accenture Walkin for Technical Professionals On 20th & 21st June 2015 @Hyderabad

Job Description

Accenture Hiring for "Technical Professionals" for Hyderabad Location
Job Role : Technical Professionals
Experience:1-6 years
Qualification:BE, B.Tech, MCA, ME, M.Tech

Job Requirements :

Experience :

• 0.6-4 years of expr in hardware/software & PC support experience (mobile device, e-commerce, consumer electronics, home theater installation, wireless networking, electronics repair, software/OS troubleshooting etc.)
• Ability to troubleshoot and resolve technical problems individually or in a team environment
• Excellent customer service skills with excellent verbal, written, and interpersonal communication skills in English
• Openness to work flexible hours as required, including night shifts and holidays

Job Responsibilities:

• Provide customer and technical support to customers through chat and email requests.
• Field inquiries across all of top devices and Play Store products, including apps, movies, magazines, books, music, Android, Chrome OS, Nexus, and Chrome hardware
• Communicate bug fixes and new product enhancements to customers
• Report enhancement requests received from customer regarding hardware, application, or Documentation and etc.

Venue Details

Accenture Services Pvt. Ltd.
Bldg.No.1A and 1B
Raheja Mind Space,
Hitech City, Madhapur
Hyderabad - 500086

Interview Type: Walk in

Interview Time: 10AM to 12 PM

Date: 20th & 21st June 2015(Sat & Sun )

Contact Person: Sai Kiran/Ami
Regards
HR

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Pool Drive for Web Researcher Interview @ Chennai on 20/06/15

With reference to the pool drive at Sathyabama University on Saturday (20/06/15) only below engineering streams students shall participate.

BE / BTech - Biotech, Biomedical, Chemistry, Polymer, Plastics, Nanotechnology

All the M.Sc / B.Sc Science Streams candidates shall walkin to the below address on Monday (22/06/15)

Venue -
Aharam Services, 52 B, 
Seethammal Road, Alwarpet, Chennai.

Date of Interview - 22/06/15 Monday

Time of Interview - 9.30 am

Contact Person - Mr.Karthik

For more required details contact Karthik @ 99422 91365

For more details click on given Image

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Remo Software Walk-In For Freshers as SEO Trainee On 15-16 June 2015 @ Bangalore

Remo Software Recruiting Freshers for SEO Trainee.

Job Position : SEO Trainee

Job Designation : Content Writer

Functional Area : Journalism, Editing, Content

Job Category : IT | Software Services

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Compensation :
# 1 Lakh Per Annum (8,334 Monthly Salary + 2000 Allowances - Night Shift for Male Candidates)
# For Female Candidates Day Shift (Salary - 8334/- Per Month)

Qualification - Eligibility Criteria : (Mandatory)
# Any Graduate / Diploma from a Recognized University

Desired Experience : 0 Years

Requirements involve :
# Should have basic knowledge of the World Wide Web (Internet)
# Knowledge of social networking (Face book, Twitter etc.)
# Knowledge of MS Word, Excel etc.
# Good Keyboard Skills (Typing)
# Good command over written English
# Ability to work in a team and meet deadlines
# A quick Lerner, self-motivated and creative individual
# Any Graduate / Diploma from a recognized university
# Candidates with BPO/Call Centre experience, also can apply

Job Description :
# Remo Software is offering innovative SEO Trainee position for growing and dynamic online marketing team, which is loaded with innovative technology, interactive media and a truly outstanding workplace!

Responsibilities involved are as follows :
# Analysis of keywords
# On page and off page optimization
# Link building
# Writing web content articles and website pages
# Designing web pages
# Developing new ideas for website content
# Moderating blog comments, forum posts, blog postings

Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: It's NOT related to Software Development and Website Designing Part.
Note: Boys for Night Shift and Girls for Day Shift.

Walk-In Date : On 15th and 16th June 2015
Walk-In Time : 11 AM to 3 PM only

Walk-In Venue :
Remo Software Private Limited,
18/10, Saleh Center, Cunningham Road,
Bangalore - 560052

Contact Person : Soumya Patil (HR)
Contact Number : +91-9886440644 

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Convergys Job Opportunities For Graduates – Apply Now

Company Name : Convergys

Job Title: Customer Support Assoc I

Requisition #: 160817

Location: Thane, Maharashtra, India

Job Type: Problem Resolution Rep

Job Description
Dimension & Scope: INDIA ONLY Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services.

Principal Duties and Responsibilities: Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Effectively transfer misdirected customer requests to an appropriate party. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Use decision-support tools to respond to common customer work/service order inquiries and requests. Prepare customer correspondence. Solve problems using agreed upon procedures. Offer solutions to basic customer issues. Maintain basic knowledge of client products and/or services.

Education & Professional Certifications: High school diploma or equivalent experience.

Candidate Profile: Knowledge of basic computer operations. Willingness to rotate shifts, as needed. Ability to learn. Courteous with strong customer service orientation. Dependable with proficient attention to detail. Good listening and responding skills

About Us :
Convergys is a leading provider of customer management solutions for companies across the country and around the world. For more than 30 years, we’ve worked closely with some of the most notable companies in the world, creating innovative ways to enhance the relationships they have with their customers. The incredible success we’ve had is thanks to the nearly 76,000 employees that use the training they’ve received here to manage billions of customer interactions every year. And that’s why we need you. We’re looking to add positive, motivated individuals to our team – people who are eager to learn our business, grow in their careers and advance within our company.
Apply Online Here

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Globallogic Walkin For Freshers on 9th to 12th June 2015 @ Hyderabad

Job Description

Greetings from GlobalLogic!

WALK-IN DATE: 9th, 10th, 11th & 12th June 2015 ONLY i.e., TUESDAY, WEDNESDAY, THURSDAY & FRIDAY.
WALK-IN TIME: 9:30 AM - 12 PM

Freshers who are PASS OUTS of Grad/Post Grad are eligible for opening with GlobalLogic.

NOTE: Below 32 years are eligible.

Employer: GlobalLogic Technologies Ltd(US based MNC company)
Client: Top Most Search Engine(ITES Company)
Exp: Freshers
Mode of Hire: Full-time with GlobalLogic
Job Location: Client Place, Hitech city, Hyderabad

Salary Per month: 12 k to 15 k per month
Benefits: Cab (Pick & Drop) + Food + Health Insurance is provided by the company.
Weekly off: Saturday & Sunday
Should be Flexible with Shifts

Required Skills:

1. Fluent in spoken and written English.
2. Strong communication skills with a proactive and positive approach to tasks.
3. Geographic knowledge & Personal exp in using maps
4. Personal experience using internet websites and social communication tools.
5. Knowledge of national and international political, historical, cultural and social news
6. Dexterity with a mouse and keyboard.

WALK-IN directly to the below VENUE with an UPDATED CV if interested.

VENUE DETAILS:
GLOBALLOGIC TECHNOLOGIES LTD
Plot No 590 A, Phase-1, Road No 31,
Jubilee Hills, Hyderabad
AP 500033,
India.

Salary:1,75,000 - 2,00,000 P.A. FOOD + Cab(pick & Drop) + Health Insurance + Shift Allowances

Role:Associate/Senior Associate -(NonTechnical)

Check All Details & Apply Here

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CSC Mega Drive For Fresher Graduates 3rd to 30th June 2015 @ Noida

Job Description

 

Company: CSC
Location: Noida/Greater Noida
Experience: 0 - 3 yrs.

Essential Job Functions 

Conducts business process outsourcing processes/projectsidentification through post-implementation to ensure that client specifications are met and to improve process for future projects. 

Assists in defining outsourcing project scope and objectives. Analyzes and documents client requirements to provide appropriate data to project development and implementation team for client(s). 

Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met. 

Assists with performance and integration testing of business applications to ensure user requirements are incorporated and client requirements satisfied. 

Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration. 

Monitors processes and resolves participant issues; escalates as appropriate. 

Qualifications

Basic Qualifications 

Bachelor’s degree or equivalent combination of education and experience 

Bachelor’s degree in business administration, information technology, computer science or related field preferred 

Zero or more years of business process outsourcing, consulting or systems implementation experience 

Experience working with business processes 

Experience working with information technology applications and infrastructure 

Other Qualifications 

Organizational and time management skills 

Basic communication, presentation and facilitation skills 

Ability to apply business and management consulting applications and services 

Willingness to travel 
Apply Online Here

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HCL Technologies Mega Walk-In for Freshers & Exp as Junior Engineer Product Support/ Engineer Product Support @ Chennai On 8-14 June 2015

Company Profile:
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com

Industry Type : BPO / Call Centre / ITES
Role :Associate/Senior Associate -(Technical)
Functional Area ;ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description :
Company: HCL Technologies Ltd. – Business Service
Designation: Junior Engineer / Engineer – Product Support
Client: Telecom Client, UK (Voice Process)
Job Location: CHENNAI
Experience: 0 to 4 years – Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).

Job Description:
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN, WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Information related to customer order for new connection.

Skill set required:
Note 1: Excellent Communication Skills with neutral accent.
Note 2: Immediate joining required.
Note 3: Willing to Work in Night/ Rotational Shifts.
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting.

Other Benefits Include:
-Opportunity of fast track career growth.
-Regular Get together and other cultural programs.
-Doorstep Pick-up and Drop available.
-Shifts : Rotational Shift.
-5 days working.
-Opportunity to do MBA while working with HCL.
-Opportunity to do PGDM from IMT Ghaziabad.
-Career Progression Programs.
-Incentives / *Process Allowance / *Overtime Allowance

Salary Package: Best in the Industry

Rounds of Interview: 2 (Initial Screening & Voice and Accent round)

DISCLAIMER: HCL Technologies BSERV do not charge any amount throughout the recruitment process.

Walk-In Date : 8th to 14th June 2015, Time: 10 AM

Venue :
HCL Technologies Limited
Navins WSS Towers
107, Harris Road, Pudupet,
Near Casino Theatre, Chennai – 2
Chennai, Tamilnadu, India 600002

Regards
Gopinath

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Infosys Tech Support Pool Off Campus Drive For BTech/BE/MCA/MBA/BCom/BSc (2015/2014/2013 pass out batch) @ MVGR on 10 June, 2015

Infosys BPO Pool Off Campus Drive for BTech/BE/MCA/MBA/BCom/BSc from 2015/2014/2013 pass out batch on 10 June, 2015 @ MVGR Campus 

Required Skill Set

• Any Graduates
• Excellent communication skills
• Good interpersonal skills
• Flexible to relocate
• Willing to work in shifts
• Capable to work under pressure
• Comfortable to work with a team

Eligibility: Any BTech/BE/MCA/MBA/BCom/BSc from 2015/2014/2013 pass out batch with no standing backlogs.

CTC: 1,50,000 to 2, 50,000 / annum
Job Location: Bangalore

Walk-in Details:
Date: 10th June 2015 (Wednesday)
Timing: 09:00 AM to 05.00 PM

Documents needed to carry:

• Resume
• Passport size photograph
• ID Proof (Mandatory)
• Educational Documents

Venue:
Maharaj Vijayaram Gajapathi Raj College of Engineering,
Vijayaram nagar campus, Chintalavalasa,
Vizianagaram, Andhra Pradesh 535005

Note: Entry free
Free Transportation available from:
RTC Complex - Gurudwara - Maddilapalem - Venkojipalem - Madhurawada - Tagarapuvalasa - MVGR College
Bus Timing: 8:30 AM and 9:00AM
Apply Now!

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COGNIZANT (CTS) Walk-In for Freshers as Process Executive – International Voice Process @ Bangalore : On 8 June 2015

Company: Cognizant Global Services Pvt. Ltd
Website: www.cognizant.com

Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 211,500 employees as of December 31, 2014, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. For information about the company, you can visit our website:  http://www.cognizant.com/

Walk-In For Freshers : Process Executive – International Voice Process on 8th June, 2015 at Bangalore

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role: Associate/Senior Associate -(NonTechnical)

Job Description :

Cognizant Technology Solutions Hiring for International Voice Process, Bangalore – Walk-in

Designation    : Process Executive
Work Location: Bangalore

Experience: Freshers

Eligibility Criteria:
Excellent Communication Skills
0-6 months of heathcare experience will be an added advantage
Must be flexible to work in Night/ US Shifts.
Minimum of 15 years of education is mandate with supporting documents (10, 12th, 3+ years graduation). BE/BTECH and undergraduates are Not Eligible.

Date : 8th June 2015, Monday
Time  : 10.30 am to 1 pm

Venue Details: 
Cognizant Global Services Pvt. Ltd,
5th Floor, Bagmane Lake View Building,
Bagmane Tech Park,
CV Raman Nagar,
Bangalore-560093

Point Of Contact: Pawan Shetty

Candidates are requested to bring-2 copies of resume,1 passport size photograph, a valid government photo identity card (DL/ Passport/ Pan card/ Voters ID) for security clearance

Thanks and Regards
Talent Acquisition Group BPS
Cognizant Technologies Limited.

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Cybage Software Openings for Freshers & Exp For the Post of HTML Support in June 2015 @ Pune

About company: 

Cybage, an emerging global leader in Product Engineering and IT Services space, is a talent powerhouse of over 4,200 professionals employed globally. Headquartered in Pune, India with additional development centers in Pune, Hyderabad, and Gandhinagar in India, and Redmond (Washington) USA, Cybage is also represented by global sales and marketing offices spread across North America and UK.

Website: www.cybage.com

Experience Required: 0.6-1 years

Educational Qualification: Any Graduate

Job Designation: HTML Candidates for Support

Required Candidates Skills:
• Basic Knowledge of HTML
• Prior experience of working on HTML will be an added advantage.
• Good verbal & written communication skills
• Should be able to work independently and under pressure.
• Willingness to work in shifts.

Package Offered : Best in Market

Work Location: Pune

Check All details & Apply online Here

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Aon Hewitt Walk-in interview for fresher’s on 1st June to 3rd June 2015 for Team Member @ Chennai

Job Description

Company Name: Aon Hewitt

Qualification: B.E/B.Tech/MCA/BCA/B.Sc(IT)

Job Post Name: Team Member

Experience: 0 - 2 yrs

Job Location: Chennai

Salary: NA

Total No of Vacancy: 10

Website: http://www.aonhewitt.com

Job Description:

0 - 2.6 years of previous experience in back office preferred.

Should be comfortable with 245 shifts.

Should possess excellent communication skills.

Eligibility Criteria: Graduate in MCA/BCA/B.Sc(IT)/B.E/B.Tech Applicable

Candidates who have already applied, can apply only after 3 months.

Please Carry One Passport Photograph and ID Proof Photocopy Interview Time:11:30AM-1:30PM

Selection/Interview process:

1. Aptitude Test

2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet

2. HSC/Diploma Marksheet

3. Graduation & Post Graduationyears’ mark sheets

4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)

5. 2 photographs

6. Resume

Company Profile:

About Aon Hewitt (www.aonhewitt.com): Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 30,000 professionals in 120 countries, Aon Hewitt makes the world a better place to work for clients and their employees. For more information on Aon Hewitt, please visit www.aonhewitt.com. Contact Person-Monica Kindly carry print out of this e-mail. 

Note: Candidates who already appeared for the interview can apply after 3 months.

Walk-In Venue Details:

Walk-In Date :- 1st June to 3rd June 2015

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Suphalaam Technologies Walk-In For Freshers/Experienced ( Business Development Executive) From 30 May 2015 to 3 June 2015 @ Bangalore

Company: Suphalaam Technologies

Job Position : Business Development Executive

Job Category : Business Development

Walk-In Location : Bangalore, Karnataka

Job Location : Bangalore, Karnataka

Qualification - Eligibility Criteria : (Mandatory)
-> University or College Degree in Marketing, or An Acceptable Combination of Education and Experience

Desired Experience : Freshers / Experienced

Desired Skills :
-> University or college degree in Marketing, or an acceptable combination of education and experience.
-> Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
-> Solid experience in opportunity qualification, pre-call planning, call control, self organisation and time management.
-> Strong problem identification and objection resolution skills.
-> Able to build and maintain lasting relationships with customers.
-> Excellent verbal communication and presentation skills.
-> Excellent listening skills.
-> Strong written communication skills.
-> Self-motivated, with high energy and an engaging level of enthusiasm.
-> Able to perform basic calculations and mathematical figures.
-> Ability to work individually and as part of a team.
-> High level of integrity and work ethic.

Job Description :
-> Handle inbound, unsolicited prospect calls and convert them into sales.
-> Responding to customer queries over the email and following end-to-end process for further follow ups.
-> Contacting prospects that are generated by external sources of lead.
-> Collaborate with Sales Supervisor to determine necessary strategic sales approaches.
-> Maintain and expand the companys database of prospects.
-> Ensure compliance on lead follow-up process by using CRM.
-> Make outbound follow-up calls to existing customers via telephone and e- mail cross-sell and up-sell.
-> Emphasize product/service features and benefits, quote prices and do necessary negotiation.
-> Enter new customer data and update changes to existing accounts in the corporate database.
-> Attend periodic sales training where applicable.
-> Appropriately communicate brand identity and corporate position.
-> Demonstrate initiative taking capabilities to improve team's p

Please Carry below documents (mandatory) :
-> Updated Resume Copy
-> Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Walk-In Date : From 30th May 2015 to 3rd June 2015

Walk-In Time : 10 AM to 4 PM only

Walk-In Venue :
Suphalaam,
421, 3rd Floor, 27th Main,
HSR Sector 1,
Bangalore - 560102
Landmark: Next to ICICI Bank

Contact Person : Smita Avanindra
Contact Number : +91-80-42153472 

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Sankhya Infotech Ltd Walk-In for Freshers as Customer Support On 2-3 June 2015 @ Hyderabad

Sankhya Infotech Ltd (Freshers) Walk-In : Customer Support @ Hyderabad

Job Position : Customer Support - Females

Job Designation : Helpdesk Support (Only Females)

Job Category : Customer Service | Voice Process

Walk-In Location : Hyderabad, Telangana

Job Location : Hyderabad, Telangana

Compensation : 1.2L/A

Qualification - Eligibility Criteria : Any Graduation (Completed)

Desired Experience : 0 to 1 Years

Keyword/Skills :
-> Should have good communication skills, Customer Support
-> Should have good spoken Knowledge in English, Telugu and Hindi.

Job Details :
-> Candidates with high motivation to take up the following activities in the Help desk Support activities.
-> Receive calls from users (Telephone/Email/Verbal), register complaints, analyze nature of complaints, and follow up for closure within the SLA time and close the complaint after resolution.
-> Analyses and categorize the complaint as Low, Medium, and High severity and follow resolution path and update the Issue tracker log for the calls received.
-> Document all complaints with details of initiation date and time, resolution path adopted, escalation, and follow up particulars, and obtaining closure status
-> Preparing of weekly/monthly issue tracker and MIS report
-> Call users once the complaint is resolved, or inform the status of the complaint in case it is not feasible to immediately resolve
-> Follow up with application support team for issues not closed
-> Support user queries
-> Supporting application team in uploading and testing of data in web portal
-> Coordinating with the Client on activity for user data missing in Portal database

Job Summary :
-> Should have a fair understanding on user queries and should be capable to resolve the issue with empathic manner with good communication skills

Please Carry below documents (mandatory) :
-> Updated Resume Copy
-> Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Walk-In Date : On 2nd and 3rd June 2015

Walk-In Time : 10 AM to 4 PM only

Walk-In Venue :
Sankhya Infotech Ltd.,
405, 4th Floor, NSIC Business Park,
Near Radhika Movie Plex, ECIL Post,
Hyderabad - 500062

Contact Person : HR

Contact Number : +91-40-30246300 

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MEGA JOB FAIR Off-Campus Drive: Multiple Companies :Multiple Positions :On 29 May 2015 @ Hyderabad

Greetings from 24x7jobsearch.com and Swami Vivekananda Institute of Technology College,Secunderabad.

We are glad to inform you that we are conducting an Off Campus Drive for
freshers/Exp B.TECH, MCA, MBA, Degree Graduates for 2015,2014,2013 and
earlier batches.

VENUE AND DATE :
29th May 2015. Timings 9 AM.
Swami Vivekananda Institute of Technology College, Secunderabad.
Patny Circle, Secunderabad.

List of Companies Participating:

Logic Matter India Pvt Ltd
-> Title: Requirement for JAVA and SQL Developers.
-> Job Summary: Having good knowledge in SQL Server and JAVA Programming, must be good in programming, Analytical and Logical thinking

SMS COUNTRY NETWORK PVT LTD
-> JOB TITLE: SOFTWARE, TECH SUPPORT, ONLINE MARKETING FRESHERS
-> Eligibility: B.Tech/MCA for Software) Degree, MBA

HINDUJA GLOBAL SOLUTIONS
-> Job Title: Customer Care

Bills N Tickets
-> Job Title: Customer Care, Admin.

NOTE :
-> Registration Fee Rs 100/- No other charges included.can attend for all the companies.
-> Carry Multiple copies of Resumes.
Apply Now!

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Walk-in HCL Bserv Technical/ Product Support Engineer - Freshers @ Hyderabad on 30th May 2015

Walk-in HCL Bserv- Technical/ Product Support Engineer - Freshers
Company: HCL Technologies Limited
Experience:0 to 0 yrs
Location: Hyderabad / Secunderabad
Walk-in details: Date- 30th May, Starting Time: 10 AM

Job Description

Walk-in - Technical/ Product Support Engineer - Freshers
HCL campus interview for Freshers in GITAM School of Technology, Hyderabad.

Should have good knowledge in web technologies- JavaScript, HTML and CSS.
( Java certification added advantage)
Should have basic networking, HTTP and trouble shooting.
Good E-mail communication as well as verbal communication skills
Should have good knowledge in technical support and trouble shooting.
Pref good knowledge would be added advantage in HTML,
Content formatting, Lists, Images, Links, tables, Frames, Forms, Active x Objects, Special elements, page layout etc.
Strong analytical and reasoning skills.

Night Shift Mandatory
Experience : Freshers
Qualification : BE / BTECH / MCA /M.Sc IT / MBA IT /BSC CS / BCA
Work location : Hyderabad
Interview Time:- 10.00 Am - 12:00 Pm

Documents required
Updated resume
Govt Id proof
Passport ID proof

Walk in Interview Location:-
GITAM University Hyderabad Campus
Rudraram Village,
Patancheru Mandal,
Hyderabad, Telangana 502329

Role: Associate/Senior Associate -(Technical)
Role Category: Voice
Industry Type: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords: HTML, Javascript, Technical Support, Product Support, tech support, TSE, troubleshooting, dfp, dfa, css

Desired Candidate Profile
 
Education: (UG - Any Graduate - Any Specialization) OR (PG - Any Post Graduate - Any Specialization) OR (Doctorate - Doctorate Not Required)

Company Profile
HCL Technologies Limited
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.7 billion and over 100,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL"s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products.
Check All Details Here

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