HCL Walkin for Fresher as Analyst on 9th and 10th April 2016 Across India

Job Description

Company Name State Street HCL Services 

Qualification B.Com, B.Sc, BA, BBA, MBA, M.Com, MA

Experience 0 - 0 Years

Job Location Chennai, Coimbatore

Job Role Analyst

Key Responsibilities/ Functions/ Role:

•     Work with and assist other associates in meeting common goals.
•     Partner with TLs, managers, and support teams to deliver accurate and timely financial information to clients.
•     Analyse unique and recurring situations, come up with solutions and continuously improve processes,with limited management interaction.
•     Develop expertise with few repetitions.
•     Update and follow existing tracking mechanism , log the errors and ensure timely correction of faults so that the recon process adhere to the specified timelines. 
•     Should be willing to work in shifts.

 Desired Candidate Profile:

• Should have good knowledge of Accounting, Capital Markets, Mutual fund industry, servicing of institutional assets (funds) and the various intermediaries.
• Knowledge of instrumentsMutual Funds, Equities, Bonds, Derivatives, FX, Bank Debts, etc.
• Highly proficient in MS office  Excel, Word, Outlook.
• Should be ready to relocate to Chennai/Coimbatore and work in night shift.

Skills:

• Good interpersonal and communication skills  Written and Verbal.
• Ability to work in a deadline oriented group with peak period workflow.
• Highly proficient in MS office  Excel, Word, Outlook.

HCL Selection Process:

1.     Aptitude Test
2.     Technical Interview
3.     HR Interview 

Document Required (Original and Photocopies):

    SSC Marksheet

    HSC/Diploma Marksheet

    Graduation & Post Graduationyears’ mark sheets

    Photo ID proof (Pan Card/ Passport / Driving License / College ID)

    2 photographs

    Resume

 HCL Job Openings 2016 Details:

Walk-in Date: 9th to 10th April 2016

Walkin Time: 11 AM

Interview Venue:

State Street HCL Services,

ETA Techno Park 3, SEZ, Block No.33,

Navallur, Chennai.

Landmark : Next to AGS Cinemas

Contact Person: Yuvapriya

About HCL Company:

HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com.

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HCL Walk-in Pooled Off-Campus For Freshers: Multiple Positions : On 30 June 2015 @ North India

Company Name: HCL Technologies

Company Detail : HCL is a 6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Info systems. Founded in 1976, HCL is one of India original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today.

Company Address: Noida
Placement Schedule Type : Regular

Eligibility Criterion : Should be above 18 years & below 36 years of age
Any Graduate/Undergraduate/Drop outs are also welcome with a clause of 6 months of Rs 50000/- (not to be paid upfront).

Interview From Date & Time: 30-06-2015 Time  : 9:00 am
Interview To Date & Time : 30-06-2015 Time  :16:30 pm

Venue: SAMALKHA GROUP OF INSTITUTIONS, SAMALKHA NH-1, Delhi NCR, Panipat-132115(HR.)

Application Last date : 29-06-2015

Other Detail : Candidates should be willing to work in rotational night shifts and should be comfortable in a 24X7 work Environment.
Selected candidates will join as Junior Engineer Product Support for voice process 50% throughout in UG/PG (CGPA to be converted to percentage to meet the eligibility criteria)

Apply Online

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HCL Mega Walkin For Freshers/Exp as Junior Engineer on 24 June 2015 @ Chennai

Job Description

Company: HCL Technologies Ltd. - Business Services

Company Website: www.hcl.com

Position: Junior Engineer - Product Support

Job Location: Chennai

Walk-in Date : 24 jun 2015

Interview Time: 10 AM

Experience: 0 to 4 years - Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate /Diploma holders(10+2+2 only).

Selection Process:

Rounds of Interview: 2 (Initial Screening & Voice and Accent round)

Job Description:

Trouble shooting for Broadband related issues

Setting up wireless connection on Laptops and Desktops.

Connectivity issues with ops Modem, Routers, Hubs and Switches.

Dealing with network connectivity LAN , WAN and MAN

Checking the exchange line issues / outages / Fixing appointment with the technician at UK.

Skill set required:

Excellent Communication Skills with neutral accent

Immediate joinees are preferred

Willing to Work in (UK/US) Shifts

Basic knowledge about networking concepts for trouble shooting for broadband related issues.

Other Benefits include :

Doorstep Pick-up and Drop available

Shifts: Rotational Shift-UK Timings

5 days working

Performance Appraisal - Twice a year

Opportunity to do MBA while working in HCL

Career Progression Programs

Incentive during training period

HCL Walkin Venue:

Address :

Human resource managment services

2 floor ,97/55,Nathigam complex

Arcot road,

Kodambakkam,chennai

Landmark:Next  building to ganapathy govt school

Near kodambakkam chandra bavan hotel signal

Note: Please Carry Your Original Documents Along With 2 Sets Of Photocopies 

A hard copy of this e-mail

2 Copies of your resume

1 Original govt id proof

10th&12th original documents

About Company:

HCL Technologies Limited is a global IT services company headquartered in Noida, India. It offers services including software consulting, enterprise transformation, remote infrastructure management, engineering and R&D services, and business process outsourcing (BPO). HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems.

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HCL MEGA WALK In for IT Helpdesk Non Voice L2 & (SD L2) RDS @ Hyderabad & Bangalore

Job Description

WALK IN for IT HELPDESK :

Non Voice : Data Center Operations (L2) BANGALORE
Remote Desktop Support : (SD L2 RDS) HYDERABAD
Interview / Work Location : Hyderabad / Bangalore

Venue : HCL Technologies Ltd.
H0-1B, 1st floor,  Phoenix IT Park, near Dell,Hi-tech City-2 Hyderabad-500081
Land Mark : Behind Cyber Gateway / Nearby DELL GATE # 01

Contact Person: Naresh Reddy
Timing : 1PM - 3PM : MONDAY - FRIDAY
              : 10AM - 4PM : SUNDAY

VENUE DETAILS for BANGALORE :

HCL Comnet Systems and Services Ltd. STPI Unit , Surya Sapphires Plot No  3. 2nd Floor, HCL Comnet Block , Survey No 20 & 22 Konnappana Agrahara Village , Electronic City, Hosur Road.

Conatct Person : Guru / Abhishek
Timing : 1PM - 3PM

DO mention "SHRUTI" on your resume as source while appearing for the interview.

NOTE:-

• Freshers are not eligible to apply.
• Min. 3 yrs of relevant experience is mandatory for RDS and DC OPS L2

1) PFB the JD for DC OPS L2 NON-VOICE :

PURPOSE OF THE JOB :

• Strong verbal and written communication skills.
• Real time acknowledgement and ownership of IT infrastructure alerts.
• Share knowledge and experience with team members as and when required.
• Work as a central point of contact for all technical support teams/Track Leads and Operation managers and provide up-to-date information for on-going incidents/alerts.
• Keep the datacenters functional and report any unresolved incidents to L2 technical teams within defined SLA timelines.
• Assist the team lead in Maintaining and updating information/documentation.
• Handle critical situations/escalations and assist in creation of RCAs.
• Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team. (In few Project Customer will not allow this due to access issue.).
• Quickly address the critical alerts and follow up with respective teams till the resolution.
• Basic Knowledge of Unix/Windows/Backup will help for first level support in few projects. It is not mandatory that you will be troubleshooting each and every alert.  In most of the projects we have Catch and Dispatch.
• SPOC for each and every business critical issue.
• Event monitoring and co-relation skills.
• Good knowledge of IM/PM/CM etc...(Preferred).
• Coordinate and manage relationships with vendors and support track. Responsible for manage daily/weekly/monthly performance report.Outage (Sev1) handling.
• Should be ready to work in 24X7 environments & rotating weekly offs. Will have to work in the current role for at least 20 months before any internal movement.

2. PRINCIPAL RESPONSIBILITIES

• Ensuring 100% adherence to SLAs.Ensuring 100% acknowledgement & action on all Emails & Alerts addressed to you/your team.
• Zero tolerance for not following SOPs, KPI, KOP, SLA etc. as per documentation.
• Optimal adherence to documented SOPs.
• Handling escalations in shift.
• Resource availability.

3. Job Description

• Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries. 
• Manages the team in his / her respective shift.
• Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.
• Ensures that an accurate shift handover happens to the next shift.
• Work in rotating shifts to provide 24/7 monitoring of the IT infrastructure.
• Monitor the IT Infrastructure with various monitoring tools for example ( Net cool, BMC, Patrol, NNM, HP OVO, Tivoli etc.).
• Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.
• Escalation & Notification to the relevant teams & stakeholders to ensure SLA compliance & minimal impact to end customer (s).
• Strict adherence to the specified response & resolution (only in cases where level 1 troubleshooting is in DC OPS scope) SLAs.
• Act as a trigger for the critical incident management process by involving the technical & incident management team.
• Coordinate with all the technical teams to assist in providing accurate & timely updates to the internal & external customers till issue resolution.
• Coordinate all faulty hardware replacement, capacity expansion, server installation/decommissioning & other project management initiatives with the vendors, partners, internal teams & external customers (only in absence of a service desk)
• Train & absorb the level 1 troubleshooting and other operational tasks from the various technical tracks.
• Assist the team lead in updating the run book and other technical and process documents for benefit of the entire team.
• Escalate any inconsistencies in the monitoring environment with respect to the monitoring tool configuration, alert thresholds, alert message enrichment & false alerts.
• Handover any incomplete tasks, open alerts and outages to the next shift.
• Discuss operational challenges and constraints in team meetings and with the management to ensure timely resolution.

4. KNOWLEDGE, SKILLS & EXPERIENCE

• 3-4 yrs of University education post High school (B.Sc. or Diploma)
• 1-2 yrs diploma in Information Technology. Preferred ITIL/MCP/MSCE/MSCA/CCNA or RHCE .
• 3-4 years alert monitoring/management experience.
• Preferably ITIL certified.
• Should have worked in high pressure work environments.
• 2-3 years of L1 support experience on Windows/Unix Servers, AD, Network Devices,Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
• Excellent Verbal, Email communication skills.
• Hands-on work experience with the following:
• Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
• Incident, Problem, Change lifecycle process.
• Any ITSM tool e.g.: Remedy, Peregrine etc.
• Batch job scheduling.
• Start/stop backup jobs.
• Backup monitoring tools like Networker.
• Generating Reports through Dashboard, Remedy etc.

5. DIMENSIONS

• Dedicated to providing high quality service at all times.
• Ability to work as a cross-functional team player in a fast-paced environment where all information is shared.
• Ability to learn new tools, technologies & processes quickly.
• Ability to work flexible hours from time to time.
• Responsibility ownership & follow-up of alerts and incidents as appropriate.

6. COMPETENCIES

•  SOP adherence
• SLA adherence
• Responsiveness
• Team player
• Leadership skills
• Technical Expertise
• Concern for Order and Quality

7. KEY BUSINESS CHALLENGES

• Meet or exceed current client and team SLA.
• Keep up-to-date on new tools, technologies & processes.
• Be mindful of customer satisfaction and actively contribute in enhancing it.
• Reduce downtime by timely action and following the prescribed escalation & notification.
• Avoid duplication of incident tickets.

2) PFB the JD : RDS (SD L2)
General Description:
Job description for Service Desk L2 (Remote Desktop Support-RDS) profile.

Responsibilities :

• Coordinate desktop changes to avoid deployment collisions.
• Prepare requests for rollout
• Prioritize change requests
• Create rollout plans for changes requests
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
• Microsoft environment knowledge (desktop & server).
• Have some level of technical understanding of the products building up a desktop service
• Experience from the desktop environment.
• Understanding and experience of change management process.

Technical Requirements :

• Phone support experience necessary.
• Technical Service desk or technical call center experience is necessary.
• Disciplined, systematic problem solving skills required.
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008
• Knowledge of Active Directory, Exchange 2003/2007
• ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
• MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
• Internet browsers (e.g. Explorer, Chrome, Firefox),
• VPN and remote dial-in users
• Support for laptop, desktops, and printers
• PDA and blackberry support
• Others: Adobe Acrobat and other common desktop applications like WinZip, etc.

Source:naukri.com
INTERESTED CANDIDATES MAY DROP a TEXT MESSAGE with their NAME & EMAIL ID or CALL  @ 7838029931 for WALK IN or Drop their updated CV @ awasthi_s@hcl.com .
THANKS,
SHRUTI AWASTHI
HR TEAM,
HCL,NOIDA
7838029931

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HCL Technologies Walk-in for Data-center Operations/ RDS on 21st June 2015 @ Hyderabad

HCL Technologies : HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL"s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. A new entrant in healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality healthcare in India.

Walk-in Details: Date-21st June, Starting Time: 10 AM
Designation: Walk-in for Data -center Operations/ RDS @ HCL Technologies-hyderabad - 50 Opening(s)
Job Description

HCL Technologies Recruitment drive for Technical Candidates @ Hyderabad.

Candidates who are working in a Technical support BPO or in IT Infrastructure domain can make use of this opportunity.

Job requirement: 

Eligibility: 
*Any Graduates or Post graduates or Diploma holders (10+2+2) who has experience into technical support BPO or IT infrastructure domain are eligible.
*Years of Experience required: 0.6 months to 6 years (Relevant)
Age limit: Not more than 30 years for Level 1

Positions Open: 
1) Data center operations (L1/L2)
2) IT Remote desktop supoort( L2)

Work Location: Hyderabad

Domain - IT Infra Structure

Experience required-
L1- 6 months - 3 years
L2- 3 years - 6 years (Technical voice /semi voice, IT helpdesk /service Desk).
Hiring for - Analyst / Sr. Analyst /Specialist /Sr Specialist

Technical Support to HCL's global business clients. He / She will be responsible to provide voice/email/chat support, Resolve Technical or network problem diagnosis, chat, to the clients and provide technical resolution. Incumbent should open for 24X7 operations.

Skill 1 : DC-OPS- DATA CENTER OPERATIONS: (Level 1 & Level 2)

Act as a first point of escalation/consultation for the team on all technical, procedural and processes related queries.
* Manages the team in his / her respective shift.
* Assists the team lead in Maintaining & updating documents in a central repository for the benefit of the team.
* Ensures that an accurate shift handover happens to the next shift.
* Work in rotating shifts to provide 24/7 server and network monitoring of the IT infrastructure.
* Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact.
* Escalation & Notification to the relevant teams & stakeholders to ensure SLA compliance & minimal impact to end customer (s).
* Strict adherence to the specified response & resolution (only in cases where level 1 troubleshooting is in DC OPS scope) SLAs.
* Act as a trigger for the critical incident management process by involving the technical & incident management team.
* Coordinate with all the technical teams to assist in providing accurate & timely updates to the internal & external customers till issue resolution.
* Coordinate all faulty hardware replacement, capacity expansion, server installation/decommissioning & other project management initiatives with the vendors, partners, internal teams & external customers (only in absence of a service desk)
* Train & absorb the level 1 troubleshooting and other operational tasks from the various technical tracks.
* Assist the team lead in updating the run book and other technical and process documents for benefit of the entire team.
* Escalate any inconsistencies in the monitoring environment with respect to the monitoring tool configuration, alert thresholds, alert message enrichment & false alerts.
* Handover any incomplete tasks, open alerts and outages to the next shift.
* Discuss operational challenges and constraints in team meetings and with the management to ensure timely resolution.

General Description:
Job description for Service Desk L2 (RDS) profile.

Responsibilities :

• Coordinate desktop changes to avoid deployment collisions.
• Prepare requests for rollout
• Prioritize change requests
• Create rollout plans for changes requests
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
• Microsoft environment knowledge (desktop & server).
• Have some level of technical understanding of the products building up a desktop service.
• Experience from the desktop environment.
• Understanding and experience of change management process.

Technical Requirements
NOTE: 
1. FRESHERS are not eligible
2. Excellent English communication is mandatory

How to Apply: Do not wait for call letter, Walk in to the below mentioned venue if you find yourself suitable.

Venue : 

HCL Technologies Ltd.
H01B, HITEC CITY-2,
Survey No. 30,34,35 & 38.
Phoenix Infocity Pvt. Ltd.
Behind Cyber Gateway,
Madhapur, Hyderabad-500081

Walk in Date: 21st June 2015
Reporting Time: 10 am - 4 pm

Contact person @ the Venue: Pavithra

Documents to carry: 

• Updated CV with the name "Sonam" marked on top & Also mark the name of the skill for which you are going to apply for.
• Copy of this Post.
• Govt Auth ID Proof copy.
• Passport size photograph.

NOTE:
* Do Not Apply to this, or wait for the call letter, if you find yourself suitable walk-in to the mentioned venue.
* Please carry all the above docs to the venue.

Thanks & Regards,
Sonam
HR Recruitment team
HCL Technologies

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HCL Walkin for Junior Engineer on 20th & 21st June 2015 @ Chennai

Job Description

Company: HCL Technologies Ltd. – Business Services

Company Website: www.hcl.com

Position: Junior Engineer – Product Support

Job Location: Chennai

Walk-in Date : 20th & 21st June 2015

Interview Time: 10 AM

Experience: 0 to 4 years – Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2015 or previous year Passed outs) /Diploma holders(10+2+2 only).

Job Description:
Trouble shooting for Broadband related issues
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN
Checking the exchange line issues / outages / Fixing appointment with the technician at UK.

Skill set required:
Excellent Communication Skills with neutral accent
Immediate joinees are preferred
Willing to Work in Night/rotational Shifts
Basic knowledge about networking concepts for trouble shooting for broadband related issues.

Other Benefits include :
Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal – Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period

Selection Process:

Rounds of Interview: 2 (Initial Screening & Voice and Accent round)

Walkin Venue:

HCL CDC,
316 Sridevi Towers, Gandhipuram,
5th Street Extn, Behind Kalyan Silks.
Chennai

Note: Please Carry Your Original Documents Along With 2 Sets Of Photocopies When You Walkin.

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Hyderabad HCL Walkin Drive for Freshers on 18th to 19th June 2015 @ Hyderabad

Job Description

Company: HCL

Location: Hyderabad, Telangana, India

Job type: Walkins

Job Role: Technical Support Engineer
Experience: Freshers
Qualification: B.tech/BE in CS/IT/ECE/EEE/ENI, BCA, BSc, MCA, B.com, BA, Diploma

Candidate Profile:

• Students passing out their UG/PG in 2014.
• 50% throughout in UG/PG (CGPA to be converted to percentage to meet the eligibility criteria.
• Candidates should be willing to work in rotational night shifts and should be comfortable in a 24X7 work environment.
• Selected candidates will join as Junior Engineer Product Support for voice process.

Walkin Details:

• Walkin Date: 18th to 19th June 2015
• Walkin Time: 10 AM to 12.30 PM

Venue:

• Simple Solution,
• 8-2-248/B/34A
• Kaundinya homes, 1st floor,
• Journalist colony, Banjara hills road no.3, HYD
• Lane beside Sony centre

Contact Details:

• Contact Person: AMAN, Vittalacharya
• Contact Number: 04065144194,8121044194

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HCL Technologies Recruiting Embedded Developer For Freshers @ Pune

Job Description

Posting id:- PK002

Company/Organization:- HCL

Job Role / Designation:- Embedded Developer

Education/Qualification:- BE, B.Tech, ME, M.Tech, MSc, MS

Required Skills:- 

Hands on experience with (RTOS) I2C, SPI,CAN. Knowledge of MATLAB and Agile Process Will be added advantage

Fresher/Exp:- Exp (0 - 6) years

Job Location:- Pune

Salary in Rs.:- As per Company Norms

Walk-in Date:- June 16th 2015

Walk-in Venue:-

HCL Technologies Ltd.

Tower 7, Wing A & B, Magarpatta City SEZ, ODC1, Pune.

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HCL Walkin for Freshers as Junior Engineer On 10th to 14th Jun 2015 @ Chennai

Company Name: HCL
Detailed Description of Job Opening:  HCL Excellent Walk-in Interview for Freshers Junior Engineer - On 10th to 14th June 2015 for Chennai Location

Required Skills: Junior Engineer / Engineer / Product Support
Associate Senior Non Technical
* Trouble shooting for Broadband related issues.
* Setting up wireless connection on Laptops and Desktops.
* Connectivity issues with ops Modem, Routers, Hubs and Switches.
* Dealing with network connectivity LAN, WAN and MAN
* Checking the exchange line issues / outages / fixing appointment with the technician at UK.
* Inbound Customer service, general information related to customers account/billing query etc.
* Information related to customer order for new connection.

Skill set required:
Note 1: Excellent Communication Skills with neutral accent.
Note 2: Immediate joining required.
Note 3: Willing to Work in Night/ Rotational Shifts.
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting.

Other Benefits Include:
*Opportunity of fast track career growth.
*Regular Get together and other cultural programs.
*Doorstep Pick-up and Drop available.
*Shifts : Rotational Shift.
*5 days working.
*Opportunity to do MBA while working with HCL.
*Opportunity to do PGDM from IMT Ghaziabad.
*Career Progression Programs.
*Incentives / *Process Allowance / *Overtime Allowance

Years of Experience: Freshers - 0 to 4Yrs (2014 Batch)

Education Qualification Required: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).

Work Location: Chennai

Walk-in Date: 10th to 14th June 2015, Time: 10 AM

Job Last Date: 14th June 2015

Walk-in Venu Details:
HCL Technologies Limited
Navins WSS Towers
107, Harris Road, Pudupet,
Near Casino Theatre, Chennai – 2
Chennai

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HCL Technologies Mega Walk-In for Freshers & Exp as Junior Engineer Product Support/ Engineer Product Support @ Chennai On 8-14 June 2015

Company Profile:
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com

Industry Type : BPO / Call Centre / ITES
Role :Associate/Senior Associate -(Technical)
Functional Area ;ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description :
Company: HCL Technologies Ltd. – Business Service
Designation: Junior Engineer / Engineer – Product Support
Client: Telecom Client, UK (Voice Process)
Job Location: CHENNAI
Experience: 0 to 4 years – Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).

Job Description:
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN, WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Information related to customer order for new connection.

Skill set required:
Note 1: Excellent Communication Skills with neutral accent.
Note 2: Immediate joining required.
Note 3: Willing to Work in Night/ Rotational Shifts.
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting.

Other Benefits Include:
-Opportunity of fast track career growth.
-Regular Get together and other cultural programs.
-Doorstep Pick-up and Drop available.
-Shifts : Rotational Shift.
-5 days working.
-Opportunity to do MBA while working with HCL.
-Opportunity to do PGDM from IMT Ghaziabad.
-Career Progression Programs.
-Incentives / *Process Allowance / *Overtime Allowance

Salary Package: Best in the Industry

Rounds of Interview: 2 (Initial Screening & Voice and Accent round)

DISCLAIMER: HCL Technologies BSERV do not charge any amount throughout the recruitment process.

Walk-In Date : 8th to 14th June 2015, Time: 10 AM

Venue :
HCL Technologies Limited
Navins WSS Towers
107, Harris Road, Pudupet,
Near Casino Theatre, Chennai – 2
Chennai, Tamilnadu, India 600002

Regards
Gopinath

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