HCL Technologies Mega Walk-In for Freshers & Exp as Junior Engineer Product Support/ Engineer Product Support @ Chennai On 8-14 June 2015

Company Profile:
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com

Industry Type : BPO / Call Centre / ITES
Role :Associate/Senior Associate -(Technical)
Functional Area ;ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description :
Company: HCL Technologies Ltd. – Business Service
Designation: Junior Engineer / Engineer – Product Support
Client: Telecom Client, UK (Voice Process)
Job Location: CHENNAI
Experience: 0 to 4 years – Both Freshers and Experienced candidates are eligible

Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).

Job Description:
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN, WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Information related to customer order for new connection.

Skill set required:
Note 1: Excellent Communication Skills with neutral accent.
Note 2: Immediate joining required.
Note 3: Willing to Work in Night/ Rotational Shifts.
Note 4: Basic knowledge of networking concepts required for broadband related to trouble shooting.

Other Benefits Include:
-Opportunity of fast track career growth.
-Regular Get together and other cultural programs.
-Doorstep Pick-up and Drop available.
-Shifts : Rotational Shift.
-5 days working.
-Opportunity to do MBA while working with HCL.
-Opportunity to do PGDM from IMT Ghaziabad.
-Career Progression Programs.
-Incentives / *Process Allowance / *Overtime Allowance

Salary Package: Best in the Industry

Rounds of Interview: 2 (Initial Screening & Voice and Accent round)

DISCLAIMER: HCL Technologies BSERV do not charge any amount throughout the recruitment process.

Walk-In Date : 8th to 14th June 2015, Time: 10 AM

Venue :
HCL Technologies Limited
Navins WSS Towers
107, Harris Road, Pudupet,
Near Casino Theatre, Chennai – 2
Chennai, Tamilnadu, India 600002

Regards
Gopinath