Job Description
Company Name: Mindtree
Qualification: B.E / B.Tech / B.Sc / BCA
Job Post Name: Junior Engineer
Experience: Freshers
Job Location: Across India
Salary: Rs.2.1 LPA
Website: http://www.mindtree.com
Job Description:
Role Details:
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project needany Mindtree location.
- Basic application support knowledge
- Excellent written and oral communication
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions,when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.
Soft Skills:
- High Integrity
- Problem solving skills and learning attitude
- Good communication skills
- Confident & Energetic
- Team player
- Process oriented
Candidate Profile:
- Roles and Responsibilities:
- Technical Skills:
- Should have understanding of basic IT related technical termsmemory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage.
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation years mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Company Profile:
Mindtree
delivers technology services and accelerates growth for Global 1000
companies by solving complex business challenges with breakthrough
technical innovations. Mindtree specializes in e-commerce, mobility,
cloud enablement, digital transformation, business intelligence, data
analytics, testing, infrastructure, EAI and ERP solutions.
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